At Asanostore, we strive to deliver your orders promptly and efficiently. This Shipping Policy outlines important details regarding the shipment of products purchased from our store.

1. Processing Time
Orders are typically processed within 1-3 business days after payment is confirmed.
Processing times may be longer during peak seasons or sales events, but we will notify you of any delays.
Orders placed over the weekend or on holidays will be processed on the next business day.

2. Shipping Rates and Methods
We offer standard and express shipping options. Shipping rates are calculated at checkout based on the weight, size, and destination of your order.
We ship domestically within the United States and to selected international locations. Please check if your destination is available during checkout.

3. Delivery Time
Standard Shipping: Typically arrives within 5-7 business days after dispatch (for U.S. orders).
Express Shipping: Typically arrives within 2-3 business days after dispatch (for U.S. orders).
International Shipping: Delivery times vary based on location and customs processing, usually ranging from 7-21 business days.
Please note that delivery times may be affected by external factors beyond our control, such as carrier delays or customs clearance.

4. Order Tracking
Once your order has shipped, we will send you a confirmation email with a tracking number. You can use this number to track your shipment on the carrier’s website.
If you do not receive a tracking number or have any issues tracking your order, please contact us at asanostoreunited@gmail.com for assistance.

5. Shipping Restrictions
We currently do not ship to P.O. boxes or APO/FPO addresses.
Some international destinations may have restrictions on certain products. Please check with your country’s customs office before placing an order to ensure that the items can be legally imported.

6. Customs, Duties, and Taxes
For international orders:

You are responsible for any customs fees, duties, taxes, or other charges imposed by your country’s customs office. These charges are not included in our shipping rates.
Asanostore is not responsible for any delays due to customs clearance. Please check with your local customs office for information on customs policies and possible fees.

7. Lost or Delayed Shipments
If your shipment is delayed or lost, please contact us at asanostoreunited@gmail.com or call us at 346-639-9290. We will work with the shipping carrier to locate your package and provide a resolution, which may include a replacement or refund.

8. Undeliverable Packages
If a package is returned to us due to an incorrect address or if delivery is refused, we will contact you to confirm the shipping address. You will be responsible for any additional shipping fees to resend the package.

9. Contact Information
For any questions or concerns regarding shipping, please contact us at:

Asanostore
Email: official@asanostore.com
Customer Service Email: asanostoreunited@gmail.com
Phone: 346-639-9290
Address: 10350 Land End Dr, Houston, Texas 77099, USA